Ensure you are using a USB cable (wireless often fails) and that only one printer is connected.
Disclaimer: Using non-official service software may void your remaining manufacturer warranty. Proceed at your own risk.
The software cannot detect your printer under normal operating conditions. You must manually boot the hardware into Service Mode before opening the application. download canon service tool v3600
Canon releases multiple versions of its service tool (V2000, V3400, V3600, V5000, etc.). The is particularly significant because it bridges a critical gap in compatibility. It supports many popular PIXMA models released between 2015 and 2021, including:
Once the printer is in Service Mode, connect it to your PC via a USB cable. Open the Service Tool V3600 and navigate to the "Main" tab. Locate the "Waste Ink Counter" section and click "Set" to reset the values to zero. Important Safety Warnings Ensure you are using a USB cable (wireless
Using this tool requires you to put your printer into . If you do not enter Service Mode correctly, the tool will not work and will typically return error codes 005 or 006 .
If you choose to proceed, follow these safety tips: The software cannot detect your printer under normal
Right-click on the ServiceTool_V3600.exe file and select .
Generates hardware-level test prints to diagnose physical alignment and color mixing issues without using computer print spools.
This tool is intended for service technicians. Using it incorrectly can permanently lock your printer's logic board
After performing a software reset, plan to open the printer casing to replace the felt pads, or reroute the waste ink tubes into an external bottle (a popular modification known as a Waste Ink Dot Matrix/External Dump Tank). Safer Alternatives to Unauthorized Software