Download and install an older version of HiSuite (versions 10.1.0.550 or 11.0.0.610 are highly recommended for proxy stability).
Contains carrier-specific apps and settings. 3. Configure HiSuite Proxy Correctly Open HiSuite Proxy and input your URLs carefully: Check the "Setup" tab.
Alternatively, open the dialer and type *#*#2846579#*#* and navigate to to see your Base, CUST, and Preload versions 1.2.3. 2. Select Matching Firmware Packages group version not match hisuite proxy work
: Your CUST and Preload packages must match your device's region. You can find your exact version details by dialing *#*#2846579#*#* on your phone and checking Version Information > Version Info .
You are trying to flash a European firmware package (C432) onto a Chinese (C00) or Middle Eastern (C185) device. Download and install an older version of HiSuite
The most frequent cause of this error is simply downloading and adding the wrong firmware files. Choosing the incorrect version for your specific phone model is almost guaranteed to trigger a version mismatch.
Huawei occasionally blocks certain downgrade paths at the bootloader level. If the "Group Version" being pushed is considered "too old" or "unauthorized" by the current security patch on the device, the proxy will return this mismatch error. Technical Solutions and Troubleshooting Configure HiSuite Proxy Correctly Open HiSuite Proxy and
Huawei firmware is categorized by region codes (e.g., C432 for Europe, C636 for Asia). If a user attempts to flash a C636 firmware onto a C432 device, the version groups will not match.